how buybacks work


Brands or retailers partner with us to make personalized buyback offers to their customers via email.  The offers are based on past transaction data and sent under the originating merchant's brand. 

It's simple.  And sustainable.  


  1. The offer is accepted directly from the email.. 

  2. The online mailing label form is completed.

  3. The item is boxed and sent the to us using the provided mailing label and receipt.

  4. Store credit is issued within 7-10 days of when we receive the item. 

  5. The customer shops - and enjoys turning their past purchase into something new.